Policies & Legal
Last updated August 2026
Privacy Policy
British Peptides is committed to protecting your privacy. We collect only the information necessary to process your orders and provide customer support — including your name, contact details, delivery address, and order history.
We do not sell or share your personal data with third parties except where required to fulfil your order (for example, our courier partners) or where legally obligated. All payment information is processed through SSL-encrypted, PCI-compliant providers and is never stored on our servers.
You may request access to, correction of, or deletion of your personal data at any time by contacting info@britishpeptides.co.uk.
Terms & Conditions
All products sold by British Peptides are supplied strictly for laboratory research and in-vitro use only. They are not for human or animal consumption, medical use, or therapeutic application. By placing an order you confirm that you are a qualified professional purchasing for legitimate research purposes.
Prices are listed in USD. We reserve the right to amend prices, discontinue products, or limit order quantities at our discretion. Promotional discounts, including the 10% new-customer offer, are applied automatically at checkout and may not be combined with other offers.
By purchasing, you agree to use all products in compliance with applicable laws and regulations in your jurisdiction.
Refunds & Returns Policy
Due to our rigorous quality control standards and the fragile nature of our products, we cannot accept returns. In the rare occasion that your order arrives with missing, incorrect, or damaged items, please email info@britishpeptides.co.uk for assistance.
Our customer support representatives are on hand to ensure you are 100% satisfied with product quality, support, and delivery. Cancellations must be requested by email before the order has shipped. Once an order has shipped it cannot be cancelled.
Please contact us with any questions or concerns regarding your order and we will do our absolute best to assist you as quickly and satisfactorily as possible.
Shipping Policy
Orders placed and paid before 2PM (excluding Saturdays and Sundays) are shipped the same day from our US fulfillment facility. All orders are sent in discreet, sealed packaging with tracking provided.
Free shipping is available on orders over $175. We ship to addresses across the United States from our US fulfillment facility, and a tracking number is provided with every order.
